FAQs

If you are booking for the first time with me please use the online form to request an appointment. However I suggest you to reach me out by whatsapp for last minute bookings (appointment for same day or the following day). Please leave your full name, treatment required and reason for treatment as indicated on the automatic reply. Existing clients can just whatsapp me to book any future appointments. Please bear with me I may reply back late if I am busy with a client or is my day off therefore I cannot guarantee I am able to satisfy your request if last minute.

I accept both card and cash payments (not cheques). New clients are kindly required payment in advance by card for their first appointment.

Full details on terms and conditions

All natural therapies are able to support your wellbeing and keep you healthy and balanced when they are undertaken on a regular basis. However it depends on the treatment, reason why you are approaching natural therapies, your unique needs but also your goals and budget. Some of my clients come weekly, some fortnightly and some also once a month. Contact me and I will be happy to help you based on the treatment and your unique needs.

Please visit contra-indications.

Yes, of course! You can book for The Prental Reflexology or The Prenatal Massage from 14 weeks onwards. Although there is no evidence to suggest that massage or reflexology can cause a miscarriage there is a higher risk of miscarriage in the first 13 weeks than throughout pregnancy.

In case of history of miscarriage, any underlying medical conditions or high risk pregnancy, you need to seek firstly medical advice.

Holistic Therapies on a regular basis and with no any severe medical issues, can be beneficial for mother and baby by improving their general well-being.

The first session starts with an initial consultation regarding any past and present medical conditions, lifestyle, diet, any allergies and contra-indications in order to plan the best treatment for you.  All follow-ups will include a review of the general health situation, any improvements, any reactions from the last treatment. At the end of each treatment general aftercare advice will be provided in order to get the maximum benefits from the treatment. Click here to read more about how to prepare for your treatment.

Any Facials I offer can be good for sensitive skins and that is because any Facials I offer is always adapted to you. I constantly check how skin reacts when applying any products as well as any tools. The Gua Sha, The facial cups and cryosticks, as well as hydrodermabrasion can be safely used on sensitive skins and it will be just necessary to adjust the pressure, the technique used or limit the time of application to avoid any reactions. If you have a very sensitive skin, vascular skin (spider veins) it may be necessary to avoid to use cups, cryostick and keep the treatment gentle overall. As a qualified skincare therapist I also make sure to apply organic and natural products to your skin that respects your skin type.

Please click the following link: www.eres-therapies.co.uk/before-and-after

There is currently no evidence that Lymphatic Drainage causes weight loss. As the treatment works with the lymphatic system rather than adipose tissue, it does not reduce body fat.

Lymphatic Drainage should therefore not be considered a weight-loss or fat-reduction treatment, nor should it be considered a treatment for cellulite.

While some clients may also enjoy the aesthetic effects they experience from Lymphatic Drainage, these are not the primary focus of my practice, and I cannot guarantee specific aesthetic results.

My work focuses primarily on the other benefits of the treatment that I have most frequently observed in my clients. These include support with pain and symptoms associated with chronic inflammatory conditions, relaxation, stress and anxiety reduction, improved mood, a greater sense of wellbeing, support for the body’s natural immune function, and reduced feelings of fatigue.

From my experience, some treatments are beneficial combined while others may not.

I start from the assumption that for me ‘too much’ is never good! Long duration treatments are an overstimulation of your body and of your skin either physically and mentally. You probably don’t work out at the gym for 4 hours as you know this is not necessary for being fitted and healthy; it can be actually counter-productive. Your body needs to rest, recharge and healing itself even after a massage or facial treatment.

I support the concept of better less and more often.

While I don’t see why you can’t combine a full body massage with facials (as long as you feel comfortable to spend 2 hours flat in my massage couch), I would advice instead to come for Reflexology and The Lymph Drainage in different occasions. These treatments can be emotionally and physically intense. At the end of a session you may feel tired or you may get a healing reaction which in this case would be also difficult to relate it to one treatment rather than the other.

Focus needs to be at one thing at a time both for the therapist and the client.

If you wish to have more than a treatment in one single session get in touch and I best advice you in what is good to combine based on your circumstances and goals.

At the moment, I don’t offer gift cards or prepaid treatment packages. I choose to follow a “pay and enjoy your treatment straight away” approach.

This helps me keep everything simple, clear, and stress-free for both you and me. Managing prepaid services over time can sometimes create confusion, and I want to make sure every experience feels smooth and straightforward.

It also ensures that every treatment booked can be delivered without delay. In the unlikely event that something unexpected happens, I prefer not to have clients with unused prepaid services.

Please click here for my Cancellation and Refund Policy.

If your health insurance or cash plan includes practitioners who are members of the Association of Reflexologists (AoR), then your Reflexology treatment may be eligible to claim back.

In addition, depending on your specific policy, there may also be the possibility to claim back for massage treatments, as I am a qualified ITEC therapist. Coverage for massage can vary between providers and plans.

I provide a professional invoice with all the necessary details, including my AoR membership number and ITEC qualification number.

Please note that it is your responsibility to check directly with your health insurance or cash plan provider to confirm whether the treatment is covered under your specific policy, and whether you can claim back fully or partially. Not all providers cover all therapies, and coverage can vary.